Requesting Refunds due to COVID-19

Dear Students, Faculty, Staff, and Community Members:

I write to update you on the process for requesting student refunds due to the COVID-19 pandemic. The Peralta Community College District, including College of Alameda, Berkeley City College, Laney College and Merritt College, will refund course fees to students who request an Excused Withdrawal (EW) grade for the course between March 11 and the end of the spring term on May 22, 2020. To request an EW and refund, please complete and submit the Request for Excused Withdrawal form HERE. Please ensure your correct mailing address is included on the form.

Upon approval, you will receive your reimbursement in the manner in which you paid. That means if you paid by credit card, you will receive a refund to your credit card from Official Payments.  If you paid by cash, check, money order, or payment plan, you will receive a check from your College's Bursar's Office.

In addition, if you paid for a Spring 2020 semester parking pass, you’ll also be reimbursed for half of it as a check.

You should receive your refund in 10 business days after your EW is approved.

In terms of enrolling for the summer and fall, you may complete this process online via Passport. Also, a Payment Plan Form can be downloaded, completed and submitted electronically. It’s now available on the Payment Plan website. Students will receive confirmation of the status of their payment plan from paymentplan@peralta.edu within 3-5 business days.

If you’re unable to enroll for courses by credit card online, and you’d would like to pay with check or money order, we ask you to please mail a check or money order (no cash) to your campus Bursar Offices.

We at Peralta care deeply about you and we’re looking forward to your continued success.

Very truly yours,

Dr. Carla Walter

Vice Chancellor, Finance and Administration

Peralta Community College District